ISO/IEC 20000 Pocket Guide Van Haren Publishing

ISBN: 9789077212899

Published: August 1st 2006

Paperback

77 pages


Description

ISO/IEC 20000 Pocket Guide  by  Van Haren Publishing

ISO/IEC 20000 Pocket Guide by Van Haren Publishing
August 1st 2006 | Paperback | PDF, EPUB, FB2, DjVu, talking book, mp3, RTF | 77 pages | ISBN: 9789077212899 | 4.76 Mb

The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000 / BS15000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easyMoreThe goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000 / BS15000.

It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: * to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organizations-* to support ISO 20000 training and certification-* to produce a quick reference to the core content of ISO 20000, for practitioners.ISO 20000: A Pocket Guide is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organizations, to those who are looking for a suitable approach to quality improvement issues.



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